1. Shipping
WildTop Truck Caps will ships within 3–5 business days; transit time is 7–16 business days. (Estimated Delivery: 10-21 business days)
2. Returns Policy
We realise that things don't always go as expected, and sometimes items may have to be returned e.g. you have received the wrong item, or maybe you have just changed your mind. As such, we offer a 30-day no fuss returns period. Truck Caps can be returned within 30 days of receiving your order for a full refund, customer will be in charge of the return shipping costs. All returns must be returned in the original box and in like-new working condition to receive a full refund. If not, your refund amount may be reduced. Any custom made products or accessories cannot be returned.
To return your order, please email us at sales@truckbedsupplies.com to obtain a Return Authorisation (RA) Number and the RA number will need to be clearly written on the outside of the packaging when the goods are returned to us for processing.
Please Note: This warranty applies to the original purchaser only and is not transferrable.
3. WildTop Truck Cap Warranty:
- Frame and Canvas Cap - 2 years against manufacturing and material faults under normal use.
- PVC Windows are warranted for a period of 1 Year from date of purchase for all orders after 5th April 2024 (For orders before 5 April 2024 the warranty is 6 months).
- Zipper fade not warrantable.
- If you wish to make a warranty claim please contact us to obtain a Return Authorisation (RA) Number.
- The RA number will need to be clearly written on the outside of the packaging when the goods are returned to us for processing.
Any unauthorised returns will be refused by our Receiving Department and returned to the sender at the sender’s expense.
Under the 2 year warranty, we will repair any manufacturers fault on the product or if we cannot repair it we will replace it for you free of charge. This does not cover items damaged as a result of abuse, misuse, negligence, alteration, accidents, not used in accordance with the installation instructions, damage in transit, or the like. Colour fading is a normal process that happens to fabric in the sun. It is not a warranty issue.
